Effective Date: April 30, 2026 · Last Updated: April 30, 2026
VolunteerAI (“we,” “us,” or “our”), located at getvolunteerai.com and based in Chattanooga, Tennessee, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
• Name and contact information (phone number, email address, business name)
• Information submitted through contact forms, booking requests, or inquiry forms on our website
• Payment information (processed securely through Stripe — we do not store your card details)
• Communications you send to us via email, SMS, or phone
• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referring website or source (UTM parameters)
• Cookies and similar tracking technologies
• Business information from publicly available sources (Google Maps, business directories)
• Information shared by referral partners
We use the information we collect to:
• Respond to your inquiries and provide our AI automation services
• Send you automated text messages (SMS) and emails related to services you have requested or consented to receive
• Schedule and confirm appointments or demos
• Send service updates, invoices, and account-related communications
• Improve our website, services, and customer experience
• Comply with legal obligations
• Prevent fraud and protect the security of our platform
By providing your phone number and submitting a form on our website, you consent to receive automated text messages from VolunteerAI. These messages may include:
• Appointment reminders and confirmations
• Follow-up messages related to your inquiry
• Service updates and notifications
Message frequency varies. Standard message and data rates may apply.
To opt out of text messages at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at [email protected].
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including:
• GoHighLevel — our CRM and automation platform (app.gohighlevel.com)
• Twilio / LC Phone — SMS and voice communication services
• OpenAI — AI language processing for automated responses
• Stripe — payment processing
• Google — analytics, calendar integrations, and review management
Each of these providers is bound by their own privacy policies and data protection agreements. We only share the minimum information necessary for them to perform their services.
We may also disclose your information if required by law, court order, or government regulation, or to protect the rights, safety, or property of VolunteerAI or others.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact information and communication records are typically retained for up to 3 years. You may request deletion of your information at any time by contacting us at [email protected].
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our website.
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP
To exercise any of these rights, contact us at [email protected].
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us:
VolunteerAI
Chattanooga, Tennessee
Email: [email protected]
Website: getvolunteerai.com